Entries by rinehimerbaker

Are You Passionate Enough about Excel to Lose Your Job?

If you’ve been reading the Wall Street Journal recently, there’s been a lot of commotion over a topic familiar to finance professionals: Microsoft Excel. What seemed to be a straightforward article about organizations veering away from the personal spreadsheet software quickly devolved into chaos, with tirades from finance professionals around the world in response to […]

How Home Services Companies Can Empower Service Technicians

The home services business is a highly competitive one that relies on quality service, rapid response, and customer satisfaction. In this, it is imperative that everyone is on the same page throughout the entire customer buying process—from the first time they look for a review on Yelp/Angie’s List/Home Advisor to the first interaction they make […]

Paths to Confidence: What Home Services Companies Need to Do to Drive More Business in 2018

Following major hurricanes and other adverse weather events throughout the southeast, home services organizations are feeling more confident than ever in their ability to grow revenues, support customers, and convert leads to sales. However, recent research has found that many of these companies may have misplaced confidence in their futures, with many expecting tempered revenues […]

Product Spotlight: ServiceTitan Home Services Software

Whether HVAC, Plumbing, Electrical, Garage Door, or one of the many other home services industries, companies that offer repairs, maintenance, and improvements face high levels of competition, and one bad review could spell disaster. For those organizations, customer service is a top priority, and they need to put as much focus on providing high-quality service. […]

Three Challenges for Financial Professionals at Healthcare Organizations in 2018

Finance leaders at nonprofit health and human services organizations are plagued with constant internal and external challenges. Whether in the form of managing cash flow, finding donors, or dealing with regulatory and other external challenges facing both nonprofits and healthcare organizations, these challenges can inhibit growth and put organizations at risk.

Focus on Customers Drives Cloud Computing Adoption in Financial Services

Remember the “no-internet policy?” It wasn’t so long ago that companies were keeping their employees from exploring the world wide web on company machines. But as all-things-internet have become ubiquitous, including mobile devices and, yes, cloud computing in the workplace, hopping online to get things done—to perform essential professional tasks, let alone browse favorite website—is […]

Why Trade Services Companies Turn Toward the Cloud

Day in and day out, specialty trade contractors are in steeped in providing exceptional service. Customers have high demands—sometimes urgent—and there’s always a willing competitor around every corner, ready to swoop in and over-deliver. So the more time business owners and admin staff can focus on providing value-added service, the better. That’s why simplifying back […]