The home services business is a highly competitive one that relies on quality service, rapid response, and customer satisfaction. In this, it is imperative that everyone is on the same page throughout the entire customer buying process—from the first time they look for a review on Yelp/Angie’s List/Home Advisor to the first interaction they make with your customer service representative to the final repair or improvement project that your service technician completes.
As we discussed in a recent blog, there is a lot of confidence among home services businesses, but little to back it up—come companies are seeing decreased revenues, some companies can’t find talent, and some companies are having trouble moving homeowners from lead to customer. In that blog, we discussed a few ways to empower your entire team with technology, and today, we would like to look at how to drive higher levels of satisfaction by making your service teams’ jobs easier.
Empowering Your Service Team to Complete the Last Mile of Customer Interaction
Your lead called in, spoke with a caring, knowledgeable sales/customer service representative, and has decided to move forward with your organization. Now comes the completion of the job. All of the legwork was done to set up the service technician for success, right?
If so, the technician can get in quickly, get the job done to the specs of the customer, and you can look forward to this customer telling his or her friends about you and calling you next time they need a home service.
However, without the right planning, briefing, or flow of information, there are many things that can go wrong. Poor scheduling could result in the technician being late. Poor planning could result in your technician not having the tools or materials for the job. Poor communication could result in unexpected slip-ups. Below, we discuss a few snags that could result in your service technicians being “hung out to dry,” and your customers feeling short-changed.
Issue 1: Scheduling
Your technician just got off a job. Now they have to drive 40 miles across town—and they have to do it in an hour and a half. Failing to plan is planning to fail, and improper scheduling could result in your service technician being late, getting stressed out by a long hassle-filled commute, and ultimately not arriving at a customer’s home ready to help.
How can you address this? You can try to tackle the problem by drawing on a map, writing down schedules in a book, and trying to balance all of your dispatches in a spreadsheet, or you could leverage easy-to-use, drag-and-drop dispatching technology. Through this technology, you can give your customers status updates and your technicians ample time to prepare and get to a location. This results in less stress for both customer and technician, and higher satisfaction of both.
When a technician arrives to a call promptly and ready to solve that particular customer’s problem, it sets the stage for a memorable service experience and creates an ideal selling environment. Learn more about creating a memorable experience for customers here.
Issue 2: Knowing Your Customer
“Doug Jones needs [repair].” So, what does your technician need to know about this person, about the repair, and about the home? Providing top levels of service means you’ve accounted for anything that could go wrong before it does.
By leveraging the right technology, you can brief your service technician on important customer and job details before they arrive at the job site. No rummaging through papers, no hiccups in invoicing. Just a simple, streamlined process that lets your technicians get in, get out, and get on to the next job.
Issue 3: “That’s a Nice Dog You Have ”
Even if your technician is a dog person, it’s unlikely they want to be carrying tools to the door when, out of nowhere, a large dog comes bounding at them. Simply put, no one likes surprises that much.
Luckily, technology has even made this interaction easier. Now, customer service representatives can send customers reminders about the time, and even let customers track when the technician is pulling up with technician tracking. One such example of this is ServiceTitan, which automates a lot of the final steps before a technician arrives, sending a notification when your tech is on his or her way, giving the customer ample time to put the dogs away.
Issue 4: Transparent Pricing and Billing
The last touchpoint could be the make-or-break one. An inconvenient payment process or an unanticipated charge could turn a five-star review into a one-star one. Make the process easier on your technicians and customers by leveraging technology to provide transparent pricing, simple invoicing, and in-field payment capture to clients. Take this further by providing simple financing options with rapid decisions.
Happy Technicians, Happy Customers: Why Fast-Growing Home Services Organizations Are Turning to ServiceTitan
Customer service is the name of the game, and with so many different touchpoints, one slip-up could result in poor reviews, fewer word-of-mouth recommendations, and lower business. By focusing on the last mile of the customer interaction—the service itself—you can improve technician and customer satisfaction. With easy to use scheduling and dispatching, advanced features like option builder and rapid financing, and customer-focused tools like technician tracking and reminder texts, you can reduce the risk of slip-ups and allow everyone to rest easier knowing the job will be done on time, on budget, and exactly as the customer expected.
This is why many of the fastest-growing service companies are turning to ServiceTitan. ServiceTitan is designed to help home services professionals do more, grow faster, and provide better service. Learn more about the platform here.
Taking It Further with Sage Intacct Integration
While the software was originally designed to integrate with QuickBooks, implementing ServiceTitan has been such a boon for companies, that many have found QuickBooks to be unable to handle their needs as they grow. This is why an increasing number of growing home services companies are turning to Sage Intacct to handle their back-office needs. From cash flow to contract revenue, general ledger to project accounting, AP to AR, Sage Intacct is becoming a game changer for businesses in need of automation, productivity, and support for growth.
Learn more about ServiceTitan by taking a product tour, and learn about our relationship with the company by reading our blog, Why Trade Services Companies Turn Toward the Cloud.
ASC 606 Takes Effect in One Year: Are You Ready?
/0 Comments/in ASC 606 IFRS 15, Intacct /by rinehimerbakerThe winds of accounting standards are changing, and public companies now have a new requirement in place for the way they recognize revenue from contracts. The next reports they file will need to account for the new standards in their next financial reports.
For private companies, the year may be one year later. But many organizations have found this to be more challenging than the average accounting standard change—because ASC 606 affects nearly every department, every process, and every contract you have. This is why it’s so important to get started now—companies who have already made the shift have found many unforeseen challenges in making the transition, most notably driven by internal revenue considerations, new disclosure requirements, concept and impact of revenue allocation, timing of the adoption, and issues pertaining to recognizing revenue in advance of billing. Read more
Product Spotlight: Nexonia Timesheets, Travel, and Expense
/2 Comments/in Nexonia /by rinehimerbakerWe know that finding the right product for your growing business can be a challenge. However, if you can plan, ask all the right questions, and identify the right options for your specific needs, you can make sure that the deployment and integration process goes smoothly. This is why, as a trusted financial and cloud technology reseller in Florida and throughout the Southeast, we are happy to discuss some of these options in our monthly product spotlight series.
Following our brief looks at Sage Intacct, Bill.com, ServiceTitan, MineralTree, and Tallie, we would today like to look at a leading vendor of expense management, timesheet software, and more: Nexonia. Over the last year or so, there has been a lot of news from the Canadian company, who in December 2016 merged with Tallie, and in June 2017 joined Certify to form the largest travel and expense management competitor to the industry leader in Concur.
Knowing this, all three companies—Tallie, Certify, ExpenseWatch and Nexonia—intend to keep all of their brands intact, offering business leaders four options for taking control of their expenses, automating their processes, and saving money on operations and back office costs. While we have discussed Tallie in a recent blog, and will look at other vendors in future ones, we would like to turn our attention to Nexonia, a software that integrates with Sage Intacct and eases day to day operations.
Get to Know Nexonia
Nexonia is broken into six different solutions—Expenses, Timesheets, Time Off, Time Allocation, Purchase Orders, and Accounts Payable—which we will briefly discuss below.
Nexonia Expenses
Nexonia is designed to get up and running easily, offer flexible approval workflows, integrate with a multitude of applications, and most importantly, make your day easier.
Nexonia prides itself on its expense software, featuring the following:
Learn more about Nexonia Expenses, the benefits for Administrators, Business Owners, and Employees, and more here, and watch the video below to learn how it works.
Nexonia Timesheets
Getting employees to turn in timesheets is often compared to pulling teeth. Conversely, employees have similar comparisons for filling out said timesheets. Knowing how hard it is for both parties, Nexonia designed a timesheet solution with both of these entities in mind. Nexonia Timesheets offers enhanced policy support, seamless integrations, timer support, mobile apps, and the same customer support features that leaders have come to expect from the company. Learn more about the benefits of Nexonia Timesheets here.
Nexonia Time Off
From vacations to personal time to sick days and more, Nexonia Time Off is designed to handle the needs of the modern organization. Nexonia makes it insanely simple to create, submit and approve requests within a matter of minutes. By offering an intuitive web platform to make requesting and approving easy, integrating with leading finance, HR, and payroll management systems, providing total visibility to leaders, and allowing business leaders to customize workflows on their terms, Nexonia makes time off requests easy. Learn more about the Nexonia Time Off Functionality here.
Nexonia Time Allocations
Certain types of professionals don’t need the detailed hourly breakdowns made simple by Nexonia’s Timesheets system. For software engineers and other tech professionals, the Time Allocation application accounts for time spent on specific task categories or projects as a percentage of employees’ total monthly working time. Time Allocations by Nexonia is designed to make the allocation process easy for employees, and the tracking and billing easy for business leaders. With the same unparalleled customer support, you can rest easy knowing that Nexonia has all of your bases covered.
Nexonia Purchase Orders
Want to see exactly what’s been ordered from suppliers, the cost, and where and when it should be delivered with a few clicks of a mouse? Nexonia Purchase Orders can handle this and more. Designed to integrate with leading ERP software, the Purchase Order Functionality fits into your workflows to make everyone’s job easier. Learn the benefits of Purchase Orders by Nexonia here.
Nexonia Accounts Payable
With Nexonia Accounts Payable, even the most complex vendor payment information is organized, synchronized and accessible from anywhere through your online account. Flexibility? Check. Integrations? Of course. A modern vendor portal and automated vendor W-9 Forms? Yes—all this and more with Accounts Payable from Nexonia.
Learn More about Nexonia
Used by hundreds of customers including Marketo, T.G.I. Fridays, SurveyMonkey, FitBit, Shopify, and more, Nexonia is designed to delight customers and support nearly any integration you can throw at it. Best of all, even in the wake of the mergers and acquisitions in the past few years, the company can continue to focus on satisfying its customers and improving its products. We believe this is one of the top Travel, Expense, and Time Tracking software options on the market, and are pleased to recommend this software. If you would like to discuss this and other cloud technology with us, please do not hesitate to contact us today.
Are You Passionate Enough about Excel to Lose Your Job?
/0 Comments/in Intacct, Outgrowing QuickBooks /by rinehimerbakerIf you’ve been reading the Wall Street Journal recently, there’s been a lot of commotion over a topic familiar to finance professionals: Microsoft Excel. What seemed to be a straightforward article about organizations veering away from the personal spreadsheet software quickly devolved into chaos, with tirades from finance professionals around the world in response to the article. Read more
How Home Services Companies Can Empower Service Technicians
/0 Comments/in Construction and Trade Contractors, Intacct, ServiceTitan /by rinehimerbakerThe home services business is a highly competitive one that relies on quality service, rapid response, and customer satisfaction. In this, it is imperative that everyone is on the same page throughout the entire customer buying process—from the first time they look for a review on Yelp/Angie’s List/Home Advisor to the first interaction they make with your customer service representative to the final repair or improvement project that your service technician completes.
As we discussed in a recent blog, there is a lot of confidence among home services businesses, but little to back it up—come companies are seeing decreased revenues, some companies can’t find talent, and some companies are having trouble moving homeowners from lead to customer. In that blog, we discussed a few ways to empower your entire team with technology, and today, we would like to look at how to drive higher levels of satisfaction by making your service teams’ jobs easier.
Empowering Your Service Team to Complete the Last Mile of Customer Interaction
Your lead called in, spoke with a caring, knowledgeable sales/customer service representative, and has decided to move forward with your organization. Now comes the completion of the job. All of the legwork was done to set up the service technician for success, right?
If so, the technician can get in quickly, get the job done to the specs of the customer, and you can look forward to this customer telling his or her friends about you and calling you next time they need a home service.
However, without the right planning, briefing, or flow of information, there are many things that can go wrong. Poor scheduling could result in the technician being late. Poor planning could result in your technician not having the tools or materials for the job. Poor communication could result in unexpected slip-ups. Below, we discuss a few snags that could result in your service technicians being “hung out to dry,” and your customers feeling short-changed.
Issue 1: Scheduling
Your technician just got off a job. Now they have to drive 40 miles across town—and they have to do it in an hour and a half. Failing to plan is planning to fail, and improper scheduling could result in your service technician being late, getting stressed out by a long hassle-filled commute, and ultimately not arriving at a customer’s home ready to help.
How can you address this? You can try to tackle the problem by drawing on a map, writing down schedules in a book, and trying to balance all of your dispatches in a spreadsheet, or you could leverage easy-to-use, drag-and-drop dispatching technology. Through this technology, you can give your customers status updates and your technicians ample time to prepare and get to a location. This results in less stress for both customer and technician, and higher satisfaction of both.
When a technician arrives to a call promptly and ready to solve that particular customer’s problem, it sets the stage for a memorable service experience and creates an ideal selling environment. Learn more about creating a memorable experience for customers here.
Issue 2: Knowing Your Customer
“Doug Jones needs [repair].” So, what does your technician need to know about this person, about the repair, and about the home? Providing top levels of service means you’ve accounted for anything that could go wrong before it does.
By leveraging the right technology, you can brief your service technician on important customer and job details before they arrive at the job site. No rummaging through papers, no hiccups in invoicing. Just a simple, streamlined process that lets your technicians get in, get out, and get on to the next job.
Issue 3: “That’s a Nice Dog You Have ”
Even if your technician is a dog person, it’s unlikely they want to be carrying tools to the door when, out of nowhere, a large dog comes bounding at them. Simply put, no one likes surprises that much.
Luckily, technology has even made this interaction easier. Now, customer service representatives can send customers reminders about the time, and even let customers track when the technician is pulling up with technician tracking. One such example of this is ServiceTitan, which automates a lot of the final steps before a technician arrives, sending a notification when your tech is on his or her way, giving the customer ample time to put the dogs away.
Issue 4: Transparent Pricing and Billing
The last touchpoint could be the make-or-break one. An inconvenient payment process or an unanticipated charge could turn a five-star review into a one-star one. Make the process easier on your technicians and customers by leveraging technology to provide transparent pricing, simple invoicing, and in-field payment capture to clients. Take this further by providing simple financing options with rapid decisions.
Happy Technicians, Happy Customers: Why Fast-Growing Home Services Organizations Are Turning to ServiceTitan
Customer service is the name of the game, and with so many different touchpoints, one slip-up could result in poor reviews, fewer word-of-mouth recommendations, and lower business. By focusing on the last mile of the customer interaction—the service itself—you can improve technician and customer satisfaction. With easy to use scheduling and dispatching, advanced features like option builder and rapid financing, and customer-focused tools like technician tracking and reminder texts, you can reduce the risk of slip-ups and allow everyone to rest easier knowing the job will be done on time, on budget, and exactly as the customer expected.
This is why many of the fastest-growing service companies are turning to ServiceTitan. ServiceTitan is designed to help home services professionals do more, grow faster, and provide better service. Learn more about the platform here.
Taking It Further with Sage Intacct Integration
While the software was originally designed to integrate with QuickBooks, implementing ServiceTitan has been such a boon for companies, that many have found QuickBooks to be unable to handle their needs as they grow. This is why an increasing number of growing home services companies are turning to Sage Intacct to handle their back-office needs. From cash flow to contract revenue, general ledger to project accounting, AP to AR, Sage Intacct is becoming a game changer for businesses in need of automation, productivity, and support for growth.
Learn more about ServiceTitan by taking a product tour, and learn about our relationship with the company by reading our blog, Why Trade Services Companies Turn Toward the Cloud.
Paths to Confidence: What Home Services Companies Need to Do to Drive More Business in 2018
/0 Comments/in Construction and Trade Contractors, Intacct, ServiceTitan /by rinehimerbakerFollowing major hurricanes and other adverse weather events throughout the southeast, home services organizations are feeling more confident than ever in their ability to grow revenues, support customers, and convert leads to sales. However, recent research has found that many of these companies may have misplaced confidence in their futures, with many expecting tempered revenues or lead conversion challenges. We would like to look at recent research among these professionals and offer tips on improving in 2018 and beyond. Read more
Product Spotlight: ServiceTitan Home Services Software
/0 Comments/in Construction and Trade Contractors, Intacct, ServiceTitan /by rinehimerbakerWhether HVAC, Plumbing, Electrical, Garage Door, or one of the many other home services industries, companies that offer repairs, maintenance, and improvements face high levels of competition, and one bad review could spell disaster. For those organizations, customer service is a top priority, and they need to put as much focus on providing high-quality service. This is why they not only need a complete view of the customer, they need to have a complete view of their service technicians, customer service representatives, and more.
Simplifying Service, Sales, and Operations for Home Services Professionals
Home services organizations—from those with a few techs to those with dozens or even hundreds—have the same concerns. From knowing the who, what, where, why and when to taking steps to increase bookings, measure success, and improve efficiency, the challenges are often similar. However, how the companies tackle these challenges is what separates the successful ones from the average ones. Enter ServiceTitan.
ServiceTitan was founded to help companies grow revenues, increase customer service, and integrate with leading finance and back-office applications to save time and money.
Simply put, ServiceTitan empowers your home services organization to:
Call Booking
If you’re looking to improve your conversions, build rapport with customers, and track the effectiveness of your customer service people, call booking is a can’t-miss feature that ServiceTitan has designed for its home services customers. ServiceTitan makes this easy by:
Customer Experience
Keep your customers up to date and well-informed. ServiceTitan allows you to create an unforgettable customer experience by doing the little things customers love:
Dispatching
ServiceTitan’s dispatching software can help you ensure there is minimal downtime for technicians, increase satisfaction by putting the right person on the job, and improve route efficiency by allowing CSRs to map out routes and schedules easily, accurately, and efficiently.
Marketing
Marketing your home services business is a challenge, but ServiceTitan makes it easy, taking care of tracking, measurement, and reporting so that you can focus on providing top quality service.
Financing
If you’re working major jobs, your customers may not always have $5,000 or more on hand. This is why ServiceTitan integrates with financing companies to provide near-immediate approvals with minimal paperwork. ServiceTitan connects customer to financer and makes the financing process simple,
All of this has combined to provide ServiceTitan Customers amazing growth and high ratings. With more than 1,000 customers in the home services community, ServiceTitan is growing at a torrid pace—and so are their customers: The average increase in revenue for ServiceTitan customers is 25%.
Ramp Up the Benefits: Sage Intacct Integration
ServiceTitan is designed to help home services professionals do more, grow faster, and provide better service. While the software was originally designed to integrate with QuickBooks, implementing ServiceTitan has been such a boon for companies, that many have found QuickBooks to be unable to handle their needs as they grow.
This is why an increasing number of growing home services companies are turning to Sage Intacct to handle their back-office needs. From cash flow to contract revenue, general ledger to project accounting, AP to AR, Sage Intacct is becoming a game changer for businesses in need of automation, productivity, and support for growth.
Learn more about ServiceTitan by taking a product tour, and learn about our relationship with the company by reading our blog, Why Trade Services Companies Turn Toward the Cloud.
Three Challenges for Financial Professionals at Healthcare Organizations in 2018
/0 Comments/in Intacct, Medical Practices /by rinehimerbakerFinance leaders at nonprofit health and human services organizations are plagued with constant internal and external challenges. Whether in the form of managing cash flow, finding donors, or dealing with regulatory and other external challenges facing both nonprofits and healthcare organizations, these challenges can inhibit growth and put organizations at risk. Read more
Focus on Customers Drives Cloud Computing Adoption in Financial Services
/0 Comments/in Financial Services, Intacct /by rinehimerbakerRemember the “no-internet policy?” It wasn’t so long ago that companies were keeping their employees from exploring the world wide web on company machines. But as all-things-internet have become ubiquitous, including mobile devices and, yes, cloud computing in the workplace, hopping online to get things done—to perform essential professional tasks, let alone browse favorite website—is commonplace. No wonder Gartner reports that by 2020, a corporate “no-cloud” policy will become as rare as a “no-internet” policy is today. Read more
How to Choose the Right Basis of Accounting for Nonprofits
/0 Comments/in Intacct, Nonprofits /by rinehimerbakerBeing successful as a nonprofit means that everything needs to fall into place when and where it needs to fall into place. Knowing this, there are many different considerations and moving parts that you can control in order to gain additional visibility, save time, and improve outcomes.
While we discussed some of these factors, including the shift to outcome metrics and things to understand before selecting or changing from a calendar year to a fiscal one, today, we would like to turn our attention to another important consideration: How to choose a basis of accounting.
A recent AICPA article explored the basics on selecting a basis, and how to decide on whether a cash basis, accrual basis, modified cash basis, or tax basis is the proper way to look at the numbers, comparing these options and offering tips on how to select the one that makes the most sense to your nonprofit.
Different Bases of Accounting for Nonprofit Organizations
Whether cash, accrual, modified, or tax year, each basis of accounting listed below poses opportunities and challenges in measurement, disclosure, and reporting.
Cash Basis
If a nonprofit organization uses the cash method of preparing its accounting records and statements, it recognizes income and expenses when they occur. In other words, the nonprofit would record income when it received the funds and not when it is actually earned. It would also record expenses at the time it paid the bill rather than when it incurred the expense.
Example
This is a common approach for smaller nonprofits, as it mirrors a personal “checkbook accounting,” entering debits or credits as they are completed. For example, under a cash basis, if you receive a $10,000 pledge today, you do not record the $10,000 until the money is in the bank.
Pros and Cons
Pros and cons of the cash basis are as follows:
Accrual Basis
Using the accrual method of accounting, a nonprofit recognizes income when they earn it, rather than when they receive it. It would also recognize expenses when they were incurred instead of when the organization paid the bill. For example, using the accrual method a nonprofit would recognize a pledge as income. That would hold true even if it had not yet received all the money, or even any amount of the donation pledged.
Example
Under the accrual method, nonprofits would record revenue and expenses when the transaction takes place, regardless of whether the cash has changed hands. For example, a $10,000 pledge would be recorded immediately and would create a receivables account for outstanding cash.
Pros and Cons
Fund Accounting
Funds accounting is a form of accrual accounting that is specific to nonprofits. As a nonprofit grows, its funding sources can become more diversified. It may receive multiple grants, a government contract, personal donations of cash and goods and donations of time. With the funds basis of accrual accounting, each income stream is given its own accounting code. For example, your Department of Education grant would have its own code. Beyond that, you would be able to assign codes within a category so that you could break up DOE funds between general revenue, service revenue and administrative.
Modified Cash Basis
Modified cash basis statements combine elements of cash basis and accrual accounting. Certain transactions are reported on an accrual basis and others on a cash basis (for example, liabilities may be presented, but fixed assets may not).
The modified cash basis establishes a position part way between the cash and accrual methods. The modified basis has the following features:
Pros and Cons
Tax Basis
While rare in the nonprofit world, there may be some cases for a tax basis for accounting. The tax method of accounting would ensure the financial statements match the organization’s Form 990.
Factors to Consider When Deciding on an Accounting Basis
AICPA author Marc Kotsonas, CPA, Officer- Mahoney Ulbrich Christiansen Russ shared the following six factors in choosing a basis of accounting.
Learn More: Nonprofit Success with rinehimerbaker
At rinehimerbaker, we are committed to helping you succeed. This is why we have written a series of helpful articles on running the finances at a nonprofit organization. We invite you to learn more by reading our articles on Outcome measures, improving reporting, and increasing efficiency. Learn even more by reading these two nonprofit success stories from our friends at Sage Intacct, and contact us for more details.
Why Trade Services Companies Turn Toward the Cloud
/0 Comments/in Construction and Trade Contractors, Intacct, ServiceTitan /by rinehimerbakerDay in and day out, specialty trade contractors are in steeped in providing exceptional service. Customers have high demands—sometimes urgent—and there’s always a willing competitor around every corner, ready to swoop in and over-deliver. So the more time business owners and admin staff can focus on providing value-added service, the better.
That’s why simplifying back office activities through cloud-based financial management and accounting process automation is part of a winning strategy for growing trade services companies. Here, we’ll take a closer look at the reasons why.
Automating Across the Business—And Making it Mobile
Time is of the essence, especially for companies with seasonal field service operations. From managing an already loaded calendar to accommodating emergency service calls, focusing on anything but the customer can be a challenge. And thanks to modern technology, more of the business management is happening out in the field, where every employee is on the go.
This helps explain why tech adoption among trade services companies emphasizes cloud-based, mobile-ready solutions. For example:
Integrating Data for Process Optimization
All-of-the-above cloud-based software systems provide business owners with game-changing data. Fleet telematics data can be used to route drivers and deliveries more efficiently; employee expense data can help business owners allocate budgets more effectively; historical or even real-time financial performance reports can uncover opportunities to improve vendor relationships and contract pricing. It’s easy to see the bottom-line impact of the right information coming in at the right time in a user-friendly way.
When data from disparate systems is connected, managers get an even richer view into operations. Take the field management platform Service Titan, for instance, a cloud-based technology vendor providing comprehensive solutions to home services business. Their tools are multi-faceted, as they touch different areas of a business, from technician scheduling to marketing to customer service. The data generated from these processes is powerful on its own—and Service Titan arms customers with robust business intelligence tools. But consider how much more powerful the insights become when they can be “sliced and diced” alongside data from other business systems, like Sage Intacct’s financial management and accounting software.
With this front office (Service Titan) and back office (Sage Intaact) integration, a specialty trade contractor is given one single view of customer and financial information across their entire business. They also experiences these benefits of automation:
As the first Sage Intacct VAR partner to complete integration between Sage Intacct and Service Titan, rinehimerbaker can help you maximize the data coming from your cloud-based field service management and financial management software. Contact us to find out more.